Support

Step #1

Make sure you've checked the Help and the Frequently Asked Questions to be sure your problem hasn't already been answered. These will always be your fastest path to an answer.

Step #2, Get Satisfaction

Badge_get_help

BubbleTimer has teamed up with Get Satisfaction to provide people-powered customer service. There is a searchable forum where you can post questions, problems, solutions and ideas. There is a good chance you'll find an answer to your question already on the forum. The forum is monitored, so you'll get an answer from me if one of your fellow BubbleTimer users doesn't answer first.


Step #3

The surest path to getting your problem resolved is through Get Satisfaction, but if that's not working for you, then I'm always happy to help. Please feel free to contact me using any of these options.

BubbleTimer's Approach to Support

As a small company with limited resources, I need to make sure BubbleTimer's support is provided in a smart and efficient manner. This means doing support in the full public eye so that when someone is helped, the solution is out there for everyone else to see. I invite you to join in our public conversation on Get Satisfaction. If I help you one on one, there is a good chance that I will post a summary of the issue that effected you and the resolution so that everyone can benefit.


 
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